Book a Family Law Operations Review.
A 45–60 minute working session to identify the most expensive operational bottlenecks in your firm and decide what is worth fixing first.
What the review actually produces.
No deck, no pitch. A working conversation about where fee-earner capacity is leaking between first enquiry and completed case administration — and what fixing it would honestly involve.
A map of your firm's real workflow
From first enquiry through intake, conflict checks, consultation booking, instruction, dictation, drafting, document chasing, client updates and case administration — as it actually runs, not as the org chart says it runs.
Your three largest bottlenecks, costed
Named and ranked by what they consume: fee-earner hours, delayed client responses, lost capacity, or headcount that exists only to push paper between systems.
A short written, costed map
Sent after the session. What each bottleneck is costing, what fixing the first one would involve, and roughly what a build would cost and return — before you commit to anything.
A build-or-no-build recommendation
If the honest answer is a process change, a template, or software you already pay for, that is what the map will say. No build gets recommended that would not pay for itself.
Who the review is for.
A good fit
- UK specialist family law firms of roughly 10–50 people with meaningful case volume
- Managing partners and practice managers who can feel fee-earner time leaking into admin
- Firms whose case management software is fine — but where the work between the systems is not
- Teams answering the same client questions on repeat while dictations queue for typing
Probably not a fit
- Firms looking to buy an off-the-shelf AI product today
- Anyone wanting to remove solicitor review from legal outputs — that is not something I build
- Firms that have not actually felt the operational pain yet
Not a family law firm? The same discovery-led approach runs across other sectors — start from the discovery call instead.
How the session actually runs.
You talk. I listen.
Walk me through a matter's life in your firm: how an enquiry arrives, who touches it, where it waits. What your fee-earners actually spend their evenings on. You do most of the talking.
We map the journey and find the bottlenecks.
From first enquiry to completed case administration, we trace where work queues, gets re-typed, or interrupts a fee-earner. I name the three biggest bottlenecks I'm hearing and we sense-check them against your real volumes.
We cost them, honestly.
For each bottleneck: roughly what it consumes in fee-earner time, delayed responses or lost capacity, and what fixing it would involve — whether that is a bespoke build, a process change, or better use of software you already have.
You decide what happens next.
The written costed map follows after the session either way. Fix something, or don't — there is no follow-up sequence. If a build is justified, we set up a scoping conversation.
Book your Operations Review.
Two minutes to fill in. As soon as it's sent you can pick a slot straight from the calendar.
Prefer to skip the form?
Book straight into the calendar →Prefer email?
dean@aimindshift.consultingBefore you book
Direct answers to what firms usually ask about the Family Law Operations Review.
Yes, currently. There is no charge for the session, and the written costed map is yours whether anything gets built or not. There is no obligation to engage further.
Whoever sees where the week actually goes. Usually that is the managing partner or practice manager, plus someone close to the day-to-day flow of work — a senior fee-earner, paralegal or legal secretary. Two people from your side is typical.
No preparation is required. A rough sense of where time disappears — the matters that stall, the admin that eats evenings — is enough. If you have approximate figures for enquiry volumes or caseloads to hand, useful, but the session is structured to work without them.
No. It is a working diagnostic session that ends in a build-or-no-build recommendation. If your bottleneck is better solved by a process change or software you already pay for, that is what the written map will say.
You receive a short written, costed map of the three biggest bottlenecks found, what each is costing, and what fixing the first one would involve. There is no follow-up sequence. If you want to move forward, we set up a scoping conversation; if not, you keep the map.
Remote by default, over video call, which is how most reviews run. On-site sessions can be arranged where seeing the operation in person adds value. AIMindShift is based in the North West of England and works with firms UK-wide.
Still have a question? Book a discovery call — direct line to me, Dean.
"The review ends in a build-or-no-build recommendation. If your bottleneck is better solved by a process change or software you already pay for, that's what the written map will say."
— Dean Griffiths, Founder
